Shipping policy

Shipping Policy

At Sanktuari Decor, all items are made-to-order to ensure quality and uniqueness. Please review our shipping details below.

Processing Time

All orders are processed within 1–3 business days.

Because our products are made-to-order, production begins immediately after your order is placed.

Shipping Time (United States)

Estimated delivery times:

Standard Shipping: 3–5 business days

📦 Total Estimated Delivery Time:
4–8 business days (processing + shipping)

International Shipping

We offer international shipping to select countries.

Estimated delivery times:

International Shipping:** 7–14 business days

📦 Total Estimated Delivery Time:
8–17 business days (processing + shipping)

Delivery times may vary depending on destination, customs processing, and local postal services.

Customs, Duties & VAT (International Orders)

For international orders:

* Customers are responsible for any customs fees, import duties, taxes, or VAT charges required by their country
* These fees are not included in the purchase price or shipping cost
* Sanktuari Decor is not responsible for delays caused by customs

Shipping Rates

* Shipping rates are calculated at checkout
* Free shipping promotions may be offered on select items or orders

Order Tracking

Once your order has shipped, you will receive a tracking number via email.

Please allow up to 48 hours for tracking information to update.

Shipping Delays

While we strive to meet all delivery estimates, delays may occur due to:

* Carrier issues
* Weather conditions
* Customs processing (international orders)
* High order volume

We appreciate your patience and understanding.

Incorrect Address

Please ensure your shipping address is correct at checkout.

Sanktuari Decor is **not responsible for orders shipped to incorrect addresses provided by the customer**.

Lost or Stolen Packages

If your package is marked as delivered but not received:

* Please check with neighbors or your local carrier
* If the issue persists, contact us and we will assist

Contact Us

For any shipping questions, please contact:

📧 Support@SanktuariDecor.com